Ladies and Gentlemen, Dear Guests,

Health is the highest priority of the Three Islands Hotel & SPA and the safety of both guests
and employees, which is why we would like to familiarize you with our activities in connection
with the SARS-CoV-2 coronavirus.

These rules apply today, please keep in mind that they may change until Your arrival.

  1. Upon arrival, each Guest will be asked to complete a short survey on health status. If the Guest is a quarantine person, unfortunately he cannot be with us. If the Guest feels bad and has a high temperature, please cancel the arrival, because we will not be able to accommodate such a person.
  2. At check-in, we provide guests with security instructions, which must be confirmed and signed by the Guest.
  3. Please, make every guest have their mask and move in it in common spaces. You can also buy masks at the reception desk.
  4. Hotel & SPA Trzy Wyspy has always worked with entities that are specialists in the field of hygienic safety. Thanks to the support of our experienced partners, we are able to provide our guests with a safe service in the form of cleaning and disinfection.
  5. Disinfecting liquids are available in many places in the Hotel for guests and employees.
  6. On-site disinfection is carried out on a regular basis - at least every hour, of general toilets, elevators, reception desk, door handles, handrails, handles, telephones, computer keyboards, devices in social rooms and other frequently touched surfaces.
  7. We disinfect all Hotel facilities made available to guests.
  8. We will systematically ventilate a common areas of the Hotel.
  9. In a public place - Reception - we have placed a list of necessary telephone numbers for sanitary and epidemiological stations, medical services, etc.
  10. We inform all guests and potential clients about the security procedures applied in connection with COVID-19.
  11. We control the maximum number of guests in the Hotel.
  12. It is possible to use the conference rooms on the terms described in current law (maintaining a social distance of at least 2 m distance)
  13. In connection with the threat of COVID-19 virus, the Hotel reserves the right to suspend or limit services that would increase the risk to guests and hotel staff.
  14. At the Hotel we have appointed and prepared a room in which it will be possible to isolate a person temporarily in the event of symptoms.
  15. In the hotel room there is an absolute ban on staying persons not accommodated there.
  16. We encourage you to make non-cash payments.
  17. We limit the cleaning of rooms, which will take place at the express request of the Guest.
  18. All rooms after leaving Guests are fogging with a specialized disinfection device and ventilated for at least 15 minutes.
  19. In the interests of safety, we have removed unnecessary items and decorations from the rooms and the hair dryer are out of service.
  20. Defects will be removed at the Guest's express request in his presence, the remaining ones will be removed in the Guest's absence.
  21. We have introduced telephone booking of treatment dates, each guest is required to complete a short qualifying survey.
  22. Medical examinations take place at strictly designated hours. In order to limit crowding at the Guests' waiting room, guests are notified by phone about the need to go to the examination.
  23. At one table there can be people living in one room or running a shared household.
  24. Buffet meals, available in groups. Entry to the buffet is obligatory after hand disinfection, wearing disposable gloves (disinfectant and gloves are provided by the Hotel) and own masks (masks can be purchased at the hotel reception)
  25. Breakfast and dinner are divided into groups.
    • Breakfast: 7:00; 8:00; 9:00; 10:00
    • Lunch: 13: 00-15: 00
    • Dinner: 17:00; 18:00; 19:00
  1. All employees of Hotel & SPA Trzy Wyspy are obliged to follow the procedures implemented by the facility and to work in protective masks and gloves.
  2. Before entering the hotel, we measure the temperature of all employees, in the event of a fever and illness symptoms, the employee is immediately isolated.

If you need help or have any questions for us regarding reservations or precautions, please contact us at: + 48 91 884 00 00 or by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it.

Both forms of contact are available 7 days a week.

Every day, it is our role to meet all the expectations of our guests, but at this special time we are forced to ask for greater cooperation and understanding and respect for the above principles.

Thank you for being with us.

The management and team of Hotel & SPA Trzy Wyspy Świnoujście